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FAQ's

Of course. The more content you post on social media, the better, so we encourage all of our clients to dip in and out and add their own content as and when they can. It’s up to you how involved you want to be; if you’re simply too busy to do anything on social media, then you can relax knowing we’ve got your accounts covered.

 

We don’t believe in locking our customers into contracts. We know that circumstances change and there’s not always a budget for marketing. We charge our clients up front for the month ahead; you can then decide whether or not to renew at the end of the month, taking breaks and coming back as and when required.

 

We’ll drop you an email or give you a call to find out more about your business, get login details for your existing social media accounts (or create new ones if you don’t have any) and get to work. We aim to go from signup to launch within a couple of days although it may take a little longer depending on workloads.

 

We take payments via Direct Debit, powered by our partners at GoCardless, to save time, avoid ludicrous transaction fees and ensure we deliver a consistent service. Don’t worry – you’re free to cancel at any time. International customers take your pick – you can pay via bank transfer or any major debit or credit card.

 

We’ve got you. We offer a fully white-labelled social media management service, and you can resell our packages to your clients with a markup. Just get in touch to find out more.

 

Absolutely. Just fill in the contact form at the bottom of this page, or click the button below to visit our Help Centre. If you’re feeling social, send us a tweet.